Returns & Exchanges

At Les Aromes SL, we are committed to customer satisfaction. If you are not completely happy with your purchase, please review our returns and exchanges policy below.

1. Return Eligibility

You can return or exchange your product within 30 days of the delivery date. To qualify, items must be unused, in their original condition, and in their original packaging.

2. Non-Returnable Items

Please note that certain items cannot be returned:

• Perishable goods
• Gift cards
• Downloadable software products
• Some personal care items

3. Refund Process

Once we receive your return, our team will inspect the item and notify you via email about the approval or rejection of your refund. If approved, your refund will be processed and a credit will be applied to your original method of payment within a few business days.

4. Exchanges

If you prefer an exchange rather than a refund, please contact our customer support at info@aromessk.com for assistance. We will guide you through the exchange process.

5. How to Initiate a Return

To start your return or exchange, please email our support team at info@aromessk.com with your order details and reason for return. We will respond with further instructions.

6. Contact Us

If you have any questions regarding our returns and exchanges policy, feel free to reach out to us at info@aromessk.com.